Why is it, that when things are going wrong in a company, the first target is their own employees?
I have a major client that just announced yet another round of layoffs. I guess if you believe the news, times are hard, but is firing your employees really a good idea?
Let's get more specific into compliance. If your compliance program is not going well, is it because the people? Probably not.
Roberta Matuson, a leading HR expert who blogs on Generation Integration put it perfectly. Companies tout how "great" they are to their employees, then send them down the river at the first sight of trouble. Enough with the double talk. If things are not going right, it's probably not your people anyway.
For those of you who follow my work, you know there are three general areas of compliance; people, processes, and data systems. All three need to be in sync in order for your compliance program to be successful. The surprising reality however, is that all three are not created equal. If you pick apart compliance into these three areas, and look for the biggest contributor to dysfunctional compliance, it's not people at all - it's processes.
In fact, people only account for 5% of the problems in any compliance program. Processes are usually at the heart of a dysfunctional compliance program, because they set the foundation for everything else to come. People follow processes, and data systems are built to support processes, but process creation comes from policy, and that's what matters.
So, if things don't seem right on your compliance program, launch a project to fix ( or overhaul ) your process -- your people are probably doing just fine, leave them alone.
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