What is it about remodels? Why does everybody have a horror story?
I know I have mine. But after listening to a number of other stories, I don't feel that bad! One person's project took 2 years. Another person just fired her contractor after a year's worth of grief, because she was just over him not showing up when he was supposed to.
Yesterday, I was looking forward to having my countertops installed, and finally getting a sink in the house after 3 months. They show up ... and nothing but problems ... as usual. The faucet's too short, the tile guy didn't do this, or shouldn't have done that. Nobody told them that the wine bar was getting granite, and we're out now.
My fireplace mantel guy seems to think that, just because there's only an eight of an inch height difference between the middle section and right section, it should be okay. Okay for who? For him? What about me? I think it looks terrible.
And of course, today I still have no sink.
I get the feeling they care about me somewhat, but they care more about themselves. Nobody's listening to what I need, and I'm paying all the bills! It's foreign to me how this perpetuates throughout an industry. I can make that claim, because that's the same stuff I hear from everybody else.
So, how do you feel when you're paying for everything, and nobody cares about your point of view? Think about that the next time you run a project. Cater to the buyer's needs first. Everything else is secondary.
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